We will ship your order using the fastest, safest, and most reliable method possible. Therefore, we have established strong relationships with some of the best delivery companies nationwide. Every product we manufacture has been carefully selected to ship by a particular method in order to provide you with an optimal delivery experience.
When your order has shipped, we will notify you a tracking number for your consignment. We encourage you to track your package online or on the phone with the carrier. Most companies can provide an EDD, but be sure to contact us if anything seems unusual with the progress of the shipment.
We have different methods of shipment available: Bulk/Small pallet, Small Parcel, Self Service Truck Delivery, *White Glove and Collection
Bulk/Small Pallet – Our most cost effective way of shipping CONUS, call for details and rates. Longer distance routes may go via truck, rail, sea or air. Longer lead times apply to Canada and South America
Small Parcel - We will ship smaller, small lighter items via UPS, FEDEX, DHL or USPS. Depending on how close you are to the shipping warehouse, your item will arrive between 1 and 10 business days (1 to 10 business days for USPS) after it leaves the warehouse.
Self Service Truck Delivery - A freight carrier delivers this item. We call this delivery 'Self Service' because you'll need to move the package into your business yourself. This method is used as goods are either too large or heavy to ship with a small parcel carrier like UPS or FedEx, so you may require the assistance at delivery and or installation.
Lift-Gate Services - For additional charge, some of our delivery service partners will use a truck with a lift gate to bring the items to the ground for you. A small surcharge may apply for this service. This is recommended with large heavy items.
White Glove* - In select areas we offer a two man installation service at extra cost, please call for details to see if this is offered in your area.
Collection – You are always welcome to collect your goods, or arrange collection of your goods via your own nominated courier once we have confirmed they are ready for collection from our Bradenton FL. Distribution centre.